100% full Not resolved
Product or Service Quality
1 comment

I purchased Martha Stewart Living kitchen cabinets with Home Depot in Atascadero, CA in May 2014. The upper cabinets were

white high gloss laminate called "Picket Fence". The original doors that came with the cabinets were defective in that the blue protective plastic coating

got caught in the excess glue that seeped out when the edges were affixed to the door slabs. Also, the laminate on the inside of the doors was chipped.

After several calls and e-mails to Home Depot they came to my home with the Martha Stewart vendor rep and they both immediately agreed the doors were defective and needed to be


It is now October. I have received four shipments of new doors, each with similar problems. I have unpacked and spot cleaned all of them. I was assured that the MS manufacturer had been

instructed to apply the highest level of quality control (level 5) but that has only resulted in the utilization of additional packing material.

I have been trying to work with Home Depot but thought MSL should be aware of the problem. I can't be the only one experiencing the poor quality of your product.

Frankly, I can't comprehend why there would be different levels of quality control. I chose MS Living because I trusted that this was a quality brand. I am extremely disappointed

and hope that you can offer a solution.

Reason of review: Damaged or defective.

Monetary Loss: $10000.

Preferred solution: Refund what I paid for the upper cabinets and installation, plus demo and cost of replacement and installation for acceptable replacements..

Had an Experience with Martha Stewart Living?

Write a review


Terms of Service
Post Comment
Marion, Illinois, United States #1196961

Why would you buy anything with Martha Stewart's name on it in the first place? I cringe every time I hear or see her name. Just hearing her talk makes me want to vomit.

You May Also Like

Levin Furniture - Leather scratches too easily and arm is falling off recliner Levin Furniture "Purchased in 11/2015 to replace fabric sofa, loveseat and recliner. Spent over 4K on all Total with $700+ custom order recliner to match. Recliner left arm is put together with..." Read more IKEA'S PLASTIC CUTTING BOARDS ADDS PLASTIC PEELINGS TO YOUR FOOD Ikea "They have these plastic cutting boards that they advertise to be bendable, so that you can bend it and easily pour your chopped, juliened, whatever-ed food into the bowl. Well,..." Read more Ashley Furniture - Bought durablend leather couch and loveseat peeling and cracking. Ashley Furniture "Purchased a durablend leather couch and loveseat from Ashley 2 years ago it started cracking and peeling everywhere. Called the MFS protection plan said not covered normal wear and tear...." Read more Mypillow - Pillow Issues/Customer Service Mypillow " Upon purchasing the 2 for 1 product, king size, I noticed an obvious difference in the amount of filling in both pillows. I opted..." Read more Swagtron sent me a dangerous unit, refused to take responsibility afterwards Swagtron "I sent in a swagtron scooter for tire replacements in August. They sent me back my unit with multiple unauthorized repairs done, including a replacement engine with fewer gear options...." Read more Converse - Worst shoes EVER! Converse "I bought a $60 pair of Chuck Taylor's for both of my sons at the beginning of school in August. It is just now getting to be the end of..." Read more Exxonmobil - The cashier cursed me! Exxonmobil "Cashier name was RENE. Service Station : MOBIL at 4605 Beverly Boulevard, Los Angeles, CA, 90004 operated by a dealer, Harry Hahn Date of Incident: 24th September 2017 at 8:43:59AM..." Read more Taco Bell - Horrible manager got stank attitude Taco Bell "It is 2pm to 2:30pm I was at 2840 w. College Taco Bell I ordered two 5 dollar box cravings meals. I have never ordered this before. I ordered at..." Read more