Martha Stewart Living - Cancellation of subscription
on 11/23/18 I was charged $24.00 for renewal of this magazine. I called the number that was attached with the charge and received no answer.
I have made numerous calls and the best I have gotten "Your hold time will be approximately 20 minutes or it may be longer". I have held for over an hour on a few occasions but never received any transfer. Today I reviewed all the MarthaStewart cites and there have been directions to go to a page that will not connect with my computer.Im at the end of my rope and while the monetary value is not great the frustration and anger grows every time I make an attempt to get it resolved.
Please see what you can do to resolve this. Thank You
Reason of review: Poor customer service.
Monetary Loss: $24.
Preferred solution: Full refund.
Location: Phoenix, Arizona
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Comments
Please avoid publishing any personal information and promotional content
On 2/5/19 I was charged $24 for my 'subscription' however I cannot locate any place to call or email to have this reversed. I see all over the website that a full yearlong subscription is $9.98.
I did not want a subscription nor did I authorize this amount to be charged. Do you have a legitimate phone number or email to cancel my subscription?